Please ensure Javascript is enabled for purposes of website accessibility
Skip to main content

Financial Counseling


If you feel overwhelmed or unsure about how to take that next step toward your financial goals, Firelands FCU can help.

burst icon

Take Control of Your Finances

From buying a car to paying down debt and more, one-on-one financial counseling helps you create a plan that works.

  • checkmark

    Pay off debt

  • checkmark

    Set financial goals

  • checkmark

    Establish a budget

  • checkmark

    Manage financial stressors

  • checkmark

    Find leaks in your current budget

  • checkmark

    Start an emergency fund

woman in glasses with laptop looking at camera

Identify Your Goals

Coaching starts with you! What can we help you learn so that you can achieve your long-term financial goals?

Make a Plan

With your goals in mind, our tested and trained financial counselors will map out a plan for your financial success.

Live It Out

Over time, your coach will help you create and practice healthy financial habits that will lead to achieving your goals.

man holding file for banking

Build Your Credit with Confidence

Looking to raise your credit score? Our Credit Builder Program gives you the tools and support to make it happen.

Credit Builder Program Details

Our Credit Builder Program is free and designed to help you build or improve your credit with a SMART Loan, a secured credit card, and one-on-one guidance from our Certified Credit Union Financial Counselors—so you can move forward with confidence.

How It Works

You’ll start with a $2,000 SMART Loan and a secured credit card with a $500–$1,000 limit, giving you the tools to begin building your credit right away.

Throughout the 12-month program, you’ll complete at least three financial counseling sessions and make on-time payments on your Firelands FCU loan—helping you stay on track and build confidence as your credit improves.

Upon successful completion of the program, Firelands FCU will apply $100 credit towards the final month’s SMART Loan payment and will convert the Visa Platinum Secured with Rewards credit card to a Visa Platinum with Rewards credit card.

Successful completion of the Credit Builder Program is defined by meeting all the following criteria:

  • Completing at least 3 financial counseling sessions over the 12-month program
  • Making on-time payments to your Firelands FCU loans originated as part of this program for the 12 months following loan origination

Requirements
  • You’ll need at least two months of paystubs showing direct deposit at any financial institution
  • You can’t have or apply for a SMART loan while participating in this program
  • This program is available to everyone—no membership required

Continue to boost your financial knowledge with Zogo!

Use the Zogo App for Financial Educational and Earn Rewards

Free for Firelands FCU account holders, users have access to over 800 micro-modules that meet all the national standards for financial literacy.

  • checkmark

    Learn 5 concepts in each module

  • checkmark

    Take the 5 question quiz

  • checkmark

    Earn pineapple points when you complete each module

  • checkmark

    Use your points to redeem for rewards like gift cards and more!

Get Started

Please enable JavaScript in your browser to complete this form.
Name